Terms & conditions
Last updated: May 2026
Introduction
These Terms & Conditions govern the use of the Machair Croft website and any accommodation bookings made through the website or associated booking systems.
By using this website or making a booking, you agree to these Terms & Conditions.
Accommodation information
Machair Croft provides self-catering holiday accommodation on the Isle of Iona, Scotland.
Property details, descriptions, images, and future accommodation visuals are provided in good faith. Some future cabin imagery displayed on the website may be artist impressions or concept visuals intended to illustrate planned accommodation.
Bookings
All bookings are subject to availability and confirmation.
Bookings may be managed through third-party booking software, including Lodgify.
You are responsible for ensuring that all information provided during booking is accurate and complete.
Payments
Payments are processed securely through third-party payment providers, including Stripe.
Full payment terms, deposits, and payment schedules will be confirmed during the booking process.
Failure to make payment within agreed timescales may result in cancellation of the booking.
Cancellation policy
Cancellation terms will be confirmed during the booking process and may vary depending on the booking type or season.
Where applicable, refunds will be processed in accordance with the cancellation terms agreed at the time of booking.
Check-in & check-out
Unless otherwise agreed:
Check-in is available from 3:00pm
Check-out is by 10:00am
Guests are asked to provide ferry arrival details in advance where pickup arrangements are required.
Guest responsibilities
Guests agree to:
Treat the property respectfully
Leave the accommodation in a reasonable condition
Report any damage or issues promptly
Follow any house rules provided prior to or during the stay
Guests may be held responsible for damage caused during their stay beyond reasonable wear and tear.
Pets
Pets may be permitted at Machair Croft subject to prior agreement.
Guests remain responsible for their pets at all times and for any damage or disturbance caused.
Website content
All website content, including text, imagery, branding, and design elements, remains the property of Machair Croft unless otherwise stated.
Content may not be copied, reproduced, or distributed without permission.
Accuracy of information
While we aim to ensure all website information is accurate and up to date, we do not guarantee that all content will always be free from errors or omissions.
Information may be updated or changed without notice.
External links
This website may contain links to third-party websites or booking platforms.
Machair Croft is not responsible for the content, policies, or availability of external websites.
Liability
To the fullest extent permitted by law, Machair Croft shall not be liable for:
Losses arising from website interruptions or errors
Indirect or consequential losses
Circumstances beyond reasonable control, including weather disruption, ferry cancellations, or force majeure events
Nothing in these Terms & Conditions limits liability where it would be unlawful to do so.
Governing law
These Terms & Conditions are governed by the laws of Scotland.
Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the Scottish courts.
Contact
For any questions relating to these Terms & Conditions or the Privacy Policy, please contact:
Machair Croft
Email: info@machaircroft.com
Website: www.machaircroft.com